Last week, we were proud to sponsor the CUNA Marketing & Business Development Council in San Antonio, from March 29 and April 1. One of the highlights of the conference is the CUNA Diamond Awards Gala where Adrenaline’s own Chief Experience Officer, Gina Bleedorn, spoke. As sponsors of the conference, we partnered with CUNA, because we know that this gathering features world-class thinking and best-practices across the credit union industry. We are excited by the great work credit unions are accomplishing all across the country, serving local communities and doing right by people. It is that focus on member experience that is going to propel this industry forward.
At the conference, we had the opportunity to hear from presenters from across the country share their perspectives and knowledge about what’s working within their doors, their cities and towns. In that spirit, we wanted to take this opportunity to share some of our insights with you. As winners of the 2017 CUNA Diamond award for our work with UMe and Unify credit unions, we’ve compiled some compelling takeaways from our award-winning programs.
Working with dozens and dozens of credit unions, we know that strategic thinking is at the heart of the best credit union brands operating today. Here are five steps we recommend for credit unions as they prime their businesses for long-term success.
To see strategy in action, visit our credit union case studies where we outline challenges and opportunities and detail innovative approaches that are remaking the modern credit union.